The Medi-Spa experience
Your home, your ritual
Heat, cold, water and light, set into the rhythm of an ordinary week, with one team looking after you from the first message onwards.
The journey
From first message to years of ownership
- First messageWrite to us on WhatsApp or by email and hear back the same day.
- Private consultationWe listen to your home and your routine, then shortlist two options that suit.
- SurveyWe look at the space and agree where it goes and how it is powered.
- InstallationOur own engineers, never subcontractors, install it and leave the space tidy.
- Handover and demonstrationWe walk you through everything, so the first session feels easy.
- Looked afterServicing and repairs when you need them. Routine visits are within 7 days, and we aim to respond to emergencies within 2 hours.
Want the story behind the firm? Read about Medi-Spa.
Start with a conversation. It is private and unhurried.
Five ways to restore
What each one feels like at home
Cold
Cold
Ice baths from £4,499
A short, bracing reset, held at the temperature you choose.
Explore ice baths
Water
Water
Hot tubs from £4,499
Warm water and easy conversation, steps from your door.
Recovery
Compression and percussion
Boots £799, Medi-Pulse from £199
Something gentle for tired legs at the end of a long day.
"From" prices are the lowest price in each collection and include VAT.
Build your own ritual
Three ways a week might look
Morning
A slow start
Red light in the corner of the kitchen or bedroom while the kettle boils. Nothing more than a few quiet minutes before the day begins.
Evening
Wind down
Warm up in the sauna or the hot tub, then a short pause outdoors. Phones stay in the house.
Weekend
A reset
Alternate warm and cold: sauna first, then a brief cold dip, repeated a couple of times. Finish on whichever feels right, then put your feet up with the boots on.
Start gently, keep cold dips short, and build up over time. Listen to your body, and check with your doctor if you have a health condition.
Not sure what your own ritual would look like? We will help you shape it.
Why it works at home
Because it is already there
No trip required
A spa visit has to be planned. At home, a session can be ten minutes on a weeknight.
Entirely private
Your own space, your own timing, your own company or none at all.
Made for daily use
When it is steps from your door, it becomes a habit rather than an occasion.
Looked after for years
Backed in writing, and by people who answer
Our own engineers service all major brands. See servicing and repair. Every product carries written warranty cover, and these are our standard terms.
| Product | Warranty |
|---|---|
| Indoor infrared saunas | Full lifetime guarantee |
| Outdoor, traditional and combination saunas | Lifetime structural guarantee plus 2 years electrical |
| Hot tubs and swim spas | 10 years structural, 5 years acrylic, 2 years equipment |
| Ice baths | 10 years structural, 5 years acrylic, 2 years chiller |
| Recovery products (red light, boots, massage devices) | 2 years |
For full terms, check your product documentation or email info@medi-spa.co.uk.
What owners say
In a customer’s words
“…very knowledgeable professional, trustworthy and reliable. Always on the end of the phone to answer any questions.”
Shelley, Trustpilot, July 2022. Review titled “Would highly recommend Medi-Spa”.
Better together
Bundle deals
Heat and cold work well side by side. See our ready-made sets, each at one special price when everything is bought together.
Questions
Good to know
What happens at a consultation?
We talk through your space, your routine and your budget, then shortlist two options. It is private, unhurried and there is no obligation.
Do I need planning permission?
It can depend on the product, its size and where it goes. We advise on what to check, and you confirm requirements for your property.
How long does installation take?
It depends on the product and the site. We survey first and confirm the plan with you before installation day.
What does it cost to run?
It varies by product, size and how often you use it. We will talk you through running costs for the models you are considering.
What is not included in the prices?
Prices include VAT. Installation is optional on most products, and crane and lifting, base and electrical work are quoted separately, so you see every cost before you commit.
Is it safe for everyone?
Heat and cold are not right for everyone. Listen to your body, start gently, and check with your doctor if you have a health condition.
Let’s talk
Ready to plan your ritual?
Tell us what you have in mind and we will reply the same day. Message us on WhatsApp, or email info@medi-spa.co.uk.