Memberships
Medi-Spa Memberships
Your spa, cared for.
Your hot tub or swim spa is an investment in how you live. A Medi-Spa Membership keeps it performing at its best all year round.
Not a warranty. Not insurance. Something more personal than either.
Three tiers, built for different levels of use and peace of mind.
Essential
£49 / month
Savings and a safety net
- 1 service per year
- 1 free call-out per year
- 25% off labour
- 20% off parts
- 50% off chemicals
- 50% off filters
Most popular
Complete
£99 / month
The smart everyday choice
- Up to 2 services per year
- 3 free call-outs per year
- 50% off labour
- 20% off parts
- £500 parts allowance per year
- £100 chemicals allowance per year
- 1 filter set per year
- 10% off accessories
- Priority booking within 7 days
Concierge
£199 / month
Complete peace of mind
- Up to 4 services per year
- Unlimited call-outs
- Labour included
- Parts free unlimited
- Chemicals included
- Filters unlimited
- 33% off accessories
- Priority booking within 48 hours
Full Comparison
| Essential £49/mo | Complete £99/mo | Concierge £199/mo | |
|---|---|---|---|
| Call-outs per year | 1 free | 3 free | Unlimited |
| Labour | 25% off | 50% off | Included |
| Parts | 20% off | 20% off | Free unlimited |
| Chemicals | 50% off | £100 per year | Included |
| Filters | 50% off | 1 set per year | Unlimited |
| Services per year | 1 | Up to 2 | Up to 4 |
| Parts allowance | None | £500 per year | Unlimited |
| Accessories | None | 10% off | 33% off |
| Priority booking | None | Within 7 days | Within 48 hours |
Key Terms
- Minimum term
- 12 months, then rolling monthly.
- Eligibility
- A brief check before activation. Domestic hot tubs and swim spas in serviceable condition.
- Not insurance
- Memberships cover labour, call-outs, and servicing. Not insurance products.
- Exclusions
- Misuse damage, neglect, access issues, relocations, and major structural upgrades.
- Fair use
- Unlimited call-outs and chemicals on Concierge are subject to fair-use policy.
Ready to get started?
We will walk you through which plan suits your spa.